Schurr, the guitarist for Song People, said that now, “there’s kind of a vibe or an aesthetic to the earplugs you keep on your keychain. It’s kind of like a signal that … not only do you care about your ears, but you go to shows.”

Broadway was the initial focus when[Benton McDonough] was the only member of their office but the staff of four now works outside the entertainment district, as well. They recently started a night inspector program to help handle codes and beer board violations.

Bartenders and nightlife workers grapple with how to prioritize community safety with compassion and empathy.